# Novu > The open-source notification infrastructure for agents and products. Send, receive, and track notifications across channels. - [Notify (212 pages)](https://docs.novu.co/_llms/notify.txt): Documentation for Notify. ## Agent Connect ### Getting Started - [Novu Connect - Agent Communication Infrastructure (ACI)](https://docs.novu.co/agents.md): Connect AI agents to Slack, Teams, WhatsApp, Telegram, and email. Route inbound messages, preserve conversation context, and deliver replies through Novu ACI. - [What is ACI?](https://docs.novu.co/agents/get-started/what-is-aci.md): Learn what the Agent Communication Interface (ACI) is, what problems it solves, and how it helps AI agents talk to users across chat, email, and push. - [Mental model](https://docs.novu.co/agents/get-started/mental-model.md): Trace how inbound messages flow from Slack, Teams, WhatsApp, email, or in-app Web Chat through Novu's agent communication infrastructure to your agent code and back. - [Agents and providers](https://docs.novu.co/agents/get-started/agents-and-providers.md): How Novu agents and provider connections route messages, resolve identity, and deliver replies across supported channels. - [Workflow-assigned agents](https://docs.novu.co/agents/workflow-agents.md): Assign an agent to a workflow so chat and email steps send through the agent's connected channels, and subscriber replies continue as an agent conversation with the original notification payload. #### Quickstart - [Connect AI SDK to Slack](https://docs.novu.co/agents/get-started/ai-sdk.md): Add @novu/framework/ai-sdk to an existing app, connect Slack, and return generateText from onMessage. Same handler works on Teams, WhatsApp, Telegram, and email. - [Connect LangChain to Slack](https://docs.novu.co/agents/get-started/langchain.md): Add @novu/framework/langchain to an existing app, connect Slack, and return a LangChainAgentConfig from onMessage. - [Connect Mastra to Slack](https://docs.novu.co/agents/get-started/mastra.md): Add @novu/framework to an existing Mastra app, connect Slack, and return generate() output from onMessage. - [Connect Claude managed agent](https://docs.novu.co/agents/get-started/claude-managed.md): Create a Claude managed agent with Anthropic credentials via the Novu CLI, connect Slack, and send your first message. No bridge server. - [Connect AWS Claude managed agent](https://docs.novu.co/agents/get-started/aws-claude.md): Create a managed agent on Claude Platform for AWS with the Novu CLI. Provide region, workspace ID, and API key, then connect Slack. ### Channels - [Overview](https://docs.novu.co/agents/channels/overview.md): Feature support matrix for Novu Connect on Slack, Microsoft Teams, WhatsApp, Telegram, email, and Web Chat. - [Slack](https://docs.novu.co/agents/channels/slack.md): Connect your agent to Slack: threading, typing indicators, plan cards, Block Kit, and tool approval. - [Microsoft Teams](https://docs.novu.co/agents/channels/microsoft-teams.md): Connect your agent to Microsoft Teams: threading, typing indicators, Adaptive Cards, and tool approval. - [WhatsApp](https://docs.novu.co/agents/channels/whatsapp.md): Connect your agent to WhatsApp Business: session context, typing indicators, quick-reply buttons, and tool approval. - [Telegram](https://docs.novu.co/agents/channels/telegram.md): Connect your agent to Telegram: threading, typing indicators, inline keyboards, edit-in-place plans, and tool approval. - [Email](https://docs.novu.co/agents/channels/email.md): Connect your agent to email: threaded HTML replies, action-link buttons, and tool approval. No typing indicator or plan card. #### Web Chat - [Web Chat](https://docs.novu.co/agents/channels/web-chat.md): Add the Web Chat channel, install @novu/react, and send a first message in your product UI. - [Messages](https://docs.novu.co/agents/channels/web-chat/messages.md): Render the Web Chat timeline: hook state, errors, text, and thinking. - [Tools](https://docs.novu.co/agents/channels/web-chat/tools.md): Render tool calls, resolve tool approvals, and complete MCP connect in Web Chat. - [Generative UI](https://docs.novu.co/agents/channels/web-chat/generative-ui.md): Render Web Chat cards, handle card buttons, and show custom data parts. - [Conversations](https://docs.novu.co/agents/channels/web-chat/conversations.md): List, resume, page, reconnect, and retry Web Chat conversations. - [Security](https://docs.novu.co/agents/channels/web-chat/security.md): Turn on HMAC for Web Chat before you ship: subscriberHash on NovuProvider and agentHash on useWebChat. ##### Recipes - [Use assistant-ui](https://docs.novu.co/agents/channels/web-chat/recipes/assistant-ui.md): Use assistant-ui components with useWebChat. Novu holds the conversation; assistant-ui draws the UI. ### Custom Code Agent - [Concepts](https://docs.novu.co/agents/custom-code-agent/concepts.md): Agent entities, lifecycle, and handler building blocks for custom code agents: bridge, handlers, and provider routing. - [Connecting your app](https://docs.novu.co/agents/custom-code-agent/connecting-your-app.md): Expose a bridge endpoint with serve(), register agents, and configure the project structure and environment variables Novu needs to call your handlers. - [Connect Components](https://docs.novu.co/agents/custom-code-agent/connect-components.md): Use prebuilt React components so your users can install and connect Slack, Microsoft Teams, Telegram and other communication platforms to your agent. - [Going to production](https://docs.novu.co/agents/custom-code-agent/going-to-production.md): Run your agent locally with a dev tunnel, then deploy the bridge to development and production and register its URL with Novu. #### Frameworks - [AI SDK reference](https://docs.novu.co/agents/custom-code-agent/frameworks/ai-sdk.md): API reference for @novu/framework/ai-sdk: return types, tools, MCP, and approval gating with the Vercel AI SDK. - [LangChain reference](https://docs.novu.co/agents/custom-code-agent/frameworks/langchain.md): API reference for @novu/framework/langchain: agent configs, tools, approval gating, and custom invoke. - [Other frameworks reference](https://docs.novu.co/agents/custom-code-agent/frameworks/other.md): API patterns for @novu/framework with any LLM stack: OpenAI SDK, Anthropic SDK, Mastra, or custom code. #### Building blocks - [Handlers and context](https://docs.novu.co/agents/custom-code-agent/building-blocks/handle-events.md): Write event handlers for your custom code agent and understand the context object that Novu passes on every turn, including messages, users, and providers. - [Reply](https://docs.novu.co/agents/custom-code-agent/building-blocks/reply.md): Send plain text, markdown, file attachments, and interactive cards from custom code agent handlers with ctx.reply across Slack, Teams, WhatsApp, Telegram, and email. - [Emit custom events](https://docs.novu.co/agents/custom-code-agent/building-blocks/emit.md): Send a named payload from a custom code agent handler with ctx.emit. Web Chat renders it as a data part. - [Typing indicator](https://docs.novu.co/agents/custom-code-agent/building-blocks/typing-indicator.md): Show a Thinking… or custom status while your agent handler runs with ctx.typing(). - [Edit sent messages](https://docs.novu.co/agents/custom-code-agent/building-blocks/edit-sent-messages.md): Update, edit, or delete a message in place after sending it from an agent handler using ctx.reply() and the returned ReplyHandle across chat channels. - [Signals](https://docs.novu.co/agents/custom-code-agent/building-blocks/signals.md): Use signals in custom code agent handlers to update metadata, trigger Novu workflows, and mark conversations resolved from your agent runtime. - [Tool approval](https://docs.novu.co/agents/custom-code-agent/building-blocks/tool-approval.md): Pause an agent turn and ask the user to approve or deny a tool call before it runs, then resume with the decision. ### Managed Agent - [Managed Agent Overview - Novu Connect](https://docs.novu.co/agents/managed-agent/overview.md): Managed agents run on Claude (or another connector) without a bridge server. Configure prompt, tools, MCP, and skills in the dashboard. - [Concepts](https://docs.novu.co/agents/managed-agent/concepts.md): Explore connectors, MCP servers, skills, system prompts, tools, and the conversation lifecycle that shape how a managed agent behaves in Novu. - [Configure MCP servers](https://docs.novu.co/agents/managed-agent/configure-mcp-servers.md): Enable external tools like Linear, GitHub, and Notion on your Novu managed agent by configuring MCP servers in the dashboard for tool-augmented replies. - [Add skills](https://docs.novu.co/agents/managed-agent/add-skills.md): Upload custom SKILL.md files to a managed agent to give Claude domain-specific instructions, tool guidance, and behavior for your product workflows. ### Observability - [Agent Conversations](https://docs.novu.co/agents/conversations.md): View, inspect, and manage agent conversations in the Novu dashboard, including lifecycle state, message history, metadata, and per-channel activity. - [API Reference (144 pages)](https://docs.novu.co/_llms/api-reference.txt): Documentation for API Reference. - [Resources (106 pages)](https://docs.novu.co/_llms/resources.txt): Documentation for Resources. ## Other - [Chat step](https://docs.novu.co/.mintlify/skills/dashboard-workflows/references/chat-step.md) - [Delay step](https://docs.novu.co/.mintlify/skills/dashboard-workflows/references/delay-step.md) - [Digest step](https://docs.novu.co/.mintlify/skills/dashboard-workflows/references/digest-step.md) - [Email step](https://docs.novu.co/.mintlify/skills/dashboard-workflows/references/email-step.md) - [Http request step](https://docs.novu.co/.mintlify/skills/dashboard-workflows/references/http-request-step.md) - [In app step](https://docs.novu.co/.mintlify/skills/dashboard-workflows/references/in-app-step.md) - [Push step](https://docs.novu.co/.mintlify/skills/dashboard-workflows/references/push-step.md) - [Sms step](https://docs.novu.co/.mintlify/skills/dashboard-workflows/references/sms-step.md) - [Step conditions](https://docs.novu.co/.mintlify/skills/dashboard-workflows/references/step-conditions.md) - [Throttle step](https://docs.novu.co/.mintlify/skills/dashboard-workflows/references/throttle-step.md) - [Channel selection](https://docs.novu.co/.mintlify/skills/design-workflow/references/channel-selection.md) - [Digest defaults](https://docs.novu.co/.mintlify/skills/design-workflow/references/digest-defaults.md) - [Severity and critical](https://docs.novu.co/.mintlify/skills/design-workflow/references/severity-and-critical.md) - [Step conditions](https://docs.novu.co/.mintlify/skills/design-workflow/references/step-conditions.md) - [Workflow templates](https://docs.novu.co/.mintlify/skills/design-workflow/references/workflow-templates.md) - [Bridge endpoint](https://docs.novu.co/.mintlify/skills/framework-integration/references/bridge-endpoint.md) - [Deployment](https://docs.novu.co/.mintlify/skills/framework-integration/references/deployment.md) - [Email templates](https://docs.novu.co/.mintlify/skills/framework-integration/references/email-templates.md) - [Examples](https://docs.novu.co/.mintlify/skills/framework-integration/references/examples.md) - [Schema validation](https://docs.novu.co/.mintlify/skills/framework-integration/references/schema-validation.md) - [Security](https://docs.novu.co/.mintlify/skills/framework-integration/references/security.md) - [Studio and cli](https://docs.novu.co/.mintlify/skills/framework-integration/references/studio-and-cli.md) - [Translations](https://docs.novu.co/.mintlify/skills/framework-integration/references/translations.md) - [Workflow and steps](https://docs.novu.co/.mintlify/skills/framework-integration/references/workflow-and-steps.md) - [Branding and styling](https://docs.novu.co/.mintlify/skills/inbox-integration/references/branding-and-styling.md) - [Headless inbox examples](https://docs.novu.co/.mintlify/skills/inbox-integration/references/headless-inbox-examples.md) - [Multi tenancy](https://docs.novu.co/.mintlify/skills/inbox-integration/references/multi-tenancy.md) - [Nextjs inbox examples](https://docs.novu.co/.mintlify/skills/inbox-integration/references/nextjs-inbox-examples.md) - [Personalization](https://docs.novu.co/.mintlify/skills/inbox-integration/references/personalization.md) - [React inbox examples](https://docs.novu.co/.mintlify/skills/inbox-integration/references/react-inbox-examples.md) - [Security](https://docs.novu.co/.mintlify/skills/inbox-integration/references/security.md) - [Preferences ui examples](https://docs.novu.co/.mintlify/skills/manage-preferences/references/preferences-ui-examples.md) - [Subscriber preferences examples](https://docs.novu.co/.mintlify/skills/manage-preferences/references/subscriber-preferences-examples.md) - [Workflow preferences examples](https://docs.novu.co/.mintlify/skills/manage-preferences/references/workflow-preferences-examples.md) - [Credentials examples](https://docs.novu.co/.mintlify/skills/manage-subscribers/references/credentials-examples.md) - [Subscriber crud examples](https://docs.novu.co/.mintlify/skills/manage-subscribers/references/subscriber-crud-examples.md) - [Topics examples](https://docs.novu.co/.mintlify/skills/manage-subscribers/references/topics-examples.md) - [Best practices](https://docs.novu.co/.mintlify/skills/trigger-notification/references/best-practices.md) - [Bulk trigger examples](https://docs.novu.co/.mintlify/skills/trigger-notification/references/bulk-trigger-examples.md) - [Installation](https://docs.novu.co/.mintlify/skills/trigger-notification/references/installation.md) - [Single trigger examples](https://docs.novu.co/.mintlify/skills/trigger-notification/references/single-trigger-examples.md) - [Topic trigger examples](https://docs.novu.co/.mintlify/skills/trigger-notification/references/topic-trigger-examples.md) - [AGENTS](https://docs.novu.co/AGENTS.md) - [Remove enabled integrations](https://docs.novu.co/agents/plans/remove-enabled-integrations.md) - [Feature Flags](https://docs.novu.co/community/feature-flags.md): Enable or disable specific Novu features with environment variables and feature flags to control rollout of experimental functionality in your deployment. - [Novu Documentation](https://docs.novu.co/index.md): Build the communication infrastructure for agents and products. - [Webhooks](https://docs.novu.co/platform/developer/webhooks.md): Configure webhook endpoints in Novu to receive real-time event notifications for workflow updates, message delivery, and subscriber activity. - [Adding Chat Channel Chat Integration with Novu](https://docs.novu.co/platform/integrations/chat/adding-chat.md): Add a chat channel provider in Novu to send chat notifications through workflows. Walks through selecting a provider, storing credentials, and testing delivery. - [Activity Tracking](https://docs.novu.co/platform/integrations/email/activity-tracking.md): Learn how to enable activity tracking to get real-time delivery and engagement events like delivered, opened, and clicked from your email providers. - [Adding Email Channel Email Integration with Novu](https://docs.novu.co/platform/integrations/email/adding-email.md): Add an email channel provider in Novu to send transactional emails through workflows. Covers selecting a provider, storing credentials, and testing delivery. - [Adding an SMS Integration with Novu](https://docs.novu.co/platform/integrations/sms/adding-sms.md): Add an SMS channel provider in Novu to send SMS notifications through workflows. Walks through selecting a provider, storing credentials, and testing delivery. - [Context](https://docs.novu.co/platform/workflow/advanced-features/contexts.md): Learn what Contexts are in Novu, how they differ from payloads, and how they help you organize and personalize notifications across workflows. - [SEO MAINTENANCE](https://docs.novu.co/SEO_MAINTENANCE.md) ## OpenAPI Specs - [json-development-with-code-samples](https://spec.speakeasy.com/novu/novu/json-development-with-code-samples) > The links below point to documentation indexes. Follow each `/_llms/` index recursively until you reach documentation pages. ## Indexes - [Notify (212 pages)](https://docs.novu.co/_llms/notify.txt): Documentation for Notify. - [API Reference (144 pages)](https://docs.novu.co/_llms/api-reference.txt): Documentation for API Reference. - [Resources (106 pages)](https://docs.novu.co/_llms/resources.txt): Documentation for Resources. 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